Staff at stores in the same area help one another.

The company keeps the number of store employees very low, so every day someone has to go support another branch in the same area. It is practically equivalent to requiring every store employee to be familiar with all the stores and counters in the area. In addition, many things that could be resolved quickly are made unnecessarily complicated. There is also the employee meal break: we have to eat while watching the surveillance monitors and helping retrieve the clothes customers request, so it is essentially impossible to take a proper break.

Later, when I took bereavement leave because a family member passed away, the store manager asked me to take a photo of the obituary. I happened to have an electronic file, so I sent it directly. However, the manager insisted that I provide a photo taken of the physical obituary. After taking the photo, I was also required to bring the physical obituary to the company. (At first, I thought it was only needed for the leave request.) After I brought it in, the district manager immediately told me that because I had not yet completed the performance assessment, I was not eligible for the bereavement allowance and did not need to bring it in, so I should take it home. It was not about the money, but traveling between cities during the funeral period was already exhausting, and I still had to deal with this. At the time, there were also other family-related factors, so I resigned after working there for nearly two months. I was repeatedly subjected to emotional pressure from the district manager, who said that two other stores in the same area had also had employees resign that month and that my resignation would leave two stores understaffed. When the emotional pressure did not work, the manager began making sarcastic remarks.