Staff at stores in the same district help one another.

The company keeps the number of store employees very low, so every day someone has to go support another branch in the same district. It is almost as if every store employee has to be familiar with all the stores and counters in the district. Also, many things that could be resolved quickly are made unnecessarily complicated. In addition, during employees’ meal breaks, we have to keep an eye on the monitors while eating and help retrieve clothes requested by customers, so there is no way to get a proper break.

Later, when I took bereavement leave because a family member passed away, the store manager asked me to take a photo of the obituary. I happened to have an electronic file, so I sent it directly. However, the manager insisted that I bring a physical obituary and photograph it for them. After taking the photo, I was also required to bring the physical obituary to the company. (At first, I thought it was only needed for the leave request.) After I brought it in, the district manager immediately told me that because I had not yet undergone an evaluation, I was not eligible for bereavement benefits, so I did not need to submit it and should take it home. It was never about the money, but traveling between cities during the funeral had already been exhausting, and I still had to deal with this. However, because of other family-related factors at the time, I resigned after working there for nearly two months. I was also repeatedly subjected to emotional manipulation by the district manager, who said that two other stores in the same district had employees resign that month and that my resignation would leave two stores understaffed. When the emotional pressure failed, the manager began making sarcastic remarks.