Employees at stores in the same area help one another.
The company keeps staffing levels at its stores very low, so every day someone has to go support another branch in the same area. It is almost as if every store employee has to be familiar with all the stores and counters in the area. Also, many things that could be resolved quickly are made unnecessarily complicated. In addition, during employees’ meal breaks, they have to eat while keeping an eye on the surveillance monitors and helping retrieve the clothes customers ask for, so it is basically impossible to get a proper rest.
Later, when I took bereavement leave because a family member passed away, the store manager asked me to photograph the obituary. I happened to have an electronic image file, so I sent it directly. However, the manager insisted that I bring a physical obituary and photograph it for them. After I took the photo, I was also required to bring the physical obituary to the company. (At first, I thought it was only needed for the leave request.) When I brought it in, the regional manager immediately told me that because I had not yet completed my assessment, I was not eligible for a funeral allowance, so I did not need to submit it and should take it home. It was not about the money, but traveling between counties during the funeral was already exhausting, and I still had to deal with this. However, because of other family-related factors at the time, I resigned after working there for nearly two months. The regional manager also kept emotionally blackmailing me, saying that two other stores in the same area had employees resign that month and that my resignation would leave two stores understaffed. When the emotional manipulation did not work, the manager started making sarcastic remarks.