Staff at stores in the same area help one another.

The company keeps the number of store staff very low, so every day someone has to go support another branch in the same area. It is almost as if every store employee has to be familiar with all the stores and counters in the area. Also, many things that could be resolved quickly are made unnecessarily complicated. In addition, during employees’ meal breaks, they have to eat while watching the security monitors and helping retrieve the clothes customers want, so they cannot really take a proper break.

Later, when I took bereavement leave because a family member passed away, the store manager asked me to take a photo of the death notice. I happened to have an electronic file, so I sent it directly. However, the manager insisted that I obtain a physical death notice and photograph it for them. After taking the photo, I was also required to bring the physical death notice to the company. (At first, I thought it was only needed for the leave request.) After I brought it in, the district manager immediately told me that because I had not yet undergone an evaluation, I was not eligible for bereavement assistance, so I did not need to submit it and should take it home. It was not about the money, but traveling between cities during the funeral was already exhausting, and I still had to deal with this. At the time, there were also other family-related factors, so I resigned after working there for nearly two months. The district manager kept trying to emotionally manipulate me, saying that two other stores in the same area had also had employees resign that month and that my resignation would leave two stores understaffed. When the emotional manipulation did not work, the manager began making sarcastic remarks.