Workplace reviews and discussion: 麗池物業管理有限公司

4:47

=1⑦ 18

I had a dream that day—I dreamed I became an operations supervisor for a day!

Let me start with the conclusion: Don't do it under any circumstances!

This position is basically looking for an all-purpose substitute security guard who can also do clerical work!

For the 6–7 sites and 6–80 security guards under your responsibility, if even one guard fails to show up or takes leave, you have to go fill in, whether it's standing guard at a factory entrance or working security at a building reception desk. As long as there's a staffing gap, you have to step in at any time!

Some sites have special requirements, so you can't just find anyone to cover the shift! They require a period of pre-job training!

Night inspections: twice a week. Normal working hours start at 9:00. After inspecting six sites the previous night, you get compensatory time off the next day until 11:00. It's absolutely awful when the sites are far apart! Normally, you're expected to finish the rounds within two hours!

The hours spent supervising day and night shifts must amount to 15% of the weekly working hours.

One day's working time is calculated as 8.5 hours! Overtime pay is also included in the fixed salary!

You have to attend the building residents' association meetings held at night at the sites. For construction-site safety meetings, besides attending, you also have to prepare presentation materials and conduct briefings! None of the hours for these duties are paid separately; everything is included in the fixed salary!

On top of that, you still have to finish your own work!

Preparing schedules, filing fee records, handling complaints, signing contracts, personnel management, submitting meeting reports, reporting lost contracts, day-and-night inspections, financial audits, security guard training, and so on!

The thing you hear most often in the office is people begging others to fill in for their shifts!

Whenever a security guard messes up, you have to go deal with it and arrange a replacement!

That's why, as soon as a supervisor takes office, they have to go to the sites they are responsible for and practice performing security duties, so they can fill in at any time!

The key point is that the salary and benefits will deceive you!

When recruiting, they advertise a salary of 41,000–45,000. At the interview, they quote 40,000. When you start, the salary confirmation form says 39,000… You didn't read that wrong! It's really that outrageous!

When you take the confirmation form over to ask about it, they simply play dumb and say: “That's how we discussed it from the beginning!”

So I recommend recording the interview!

The above excludes labor and health insurance contributions. The salary package includes overtime pay, NT$100 for a health checkup, and a NT$300 clothing allowance—which is provided for only one year. Every month, another one-thousandth of your salary is deducted as a welfare fund, and NT$1,500 for fuel is calculated separately!

When you do the math, you might as well become a chief administrator or a security guard!

The supervisor turnover rate is extremely high: of three supervisors, one lasted a little over a year, one lasted a month, and the person who took over lasted only four months!

According to the person who took over: right after starting, they immediately filled 12-hour shifts for nine days! The extra hours were paid at the hourly rate!

As recently as last month, they were still scheduled for two days of support at another supervisor's site!

At some sites, you even have to pick up the patrol device and bring it to the company for registration before work, then return it in the afternoon. You still clock in at 9:00 a.m.; the time and wages are not counted!

Security guards' annual leave is simply scheduled repeatedly within their regular days off. For example, if the schedule is four days on and two days off, when the two regular days off are marked, annual leave is redundantly marked on the same days!

This effectively means no leave is granted! It means no separate annual-leave pay is calculated!

The managers who manage to get promoted are all people who know how to take advantage of, deceive, and exploit others!

However, the atmosphere among the supervisors is fairly good, since they all have to support one another with staffing!

But everyone looks like they aren't doing too well!

Everything above is something I dreamed after getting drunk and bumping into a wall. Any resemblance is purely coincidental!

It's hopeless.