Workplace reviews and discussion: 天鉞科技股份有限公司

1. Suitable for second-career workers:

The company is suitable for people returning to work, especially within the SI industry, and provides good reemployment opportunities.

2. Generous salary:

The company offers very generous pay. Even beginners who have just joined the SI industry receive good compensation.

3. Flexible working hours:

The company operates under a fully responsibility-based working-hours system. As long as employees work eight hours each day, their schedules are relatively flexible.

4. Fieldwork allowance:

When employees work in the field, the company fully reimburses transportation expenses and provides a corporate taxi voucher service for fares of up to NT$500.

1. Changes in the work environment:

A. In the past: Before the office was redesigned, the workspace was arranged like individual business-class suites, with a separate partition for every employee, making it suitable for focused work and learning.

B. Now: After the renovation in April 2024, the office was changed to an open design resembling a low-cost airline’s economy class, with open seating similar to an Internet café. Each employee now has only a desk and a movable drawer unit as personal space. If a newly hired employee is a beginner who has just entered the SI industry, discussions among experienced employees may interfere with their learning.

C. In the future: The chairman has stated that as the company adds more employees, the office space will become even more cramped. Employees will have only movable drawer units, and the office space will no longer be considered an area under individual management.

2. Lack of onboarding training:

The company does not have a reasonable and appropriate training program for new employees and relies on word of mouth. Many rules can only be found later by searching the company’s network drive.

Because there is no formal onboarding process, new employees must demonstrate a strong willingness to learn during their probationary period before their supervisors will recognize them.

New employees must search online by themselves to learn various words and terms. Occasionally, partner vendors invite instructors to give courses, but the content mostly consists of product operation introductions. New employees are often completely confused and may even fall asleep.

Supervisors often do not explain things clearly. Experienced employees naturally know what needs to be done and when, but this puts newcomers at a significant disadvantage. If newcomers do not actively demonstrate themselves, supervisors will only point out what needs to be revised at the very last moment.

3. Hiring preferences:

The company prefers experienced employees who have worked in the SI industry for more than two years and pays them quite generously, as can be seen from the compensation.

After joining, newcomers receive no reasonable training, and there are few opportunities to provide field support. Most of their time is spent self-studying in the office.

Engineers who hope to learn while working may want to consider not joining this company. Some experienced employees are only willing to find motivated people to boss around, and they are willing to teach newcomers only their own methods rather than adopting a mutual-learning approach.

4. Problems with the work culture:

The experienced employees do not seem to respect speakers very much. When an agent visits to give a product presentation, experienced employees often interrupt the speaker during the presentation and do not seem to realize that they are failing to show basic respect.

The person who initially required newcomers to respect the speaker on stage was the team leader of the support group, who was the only person responsible for training newcomers. However, he himself interrupted speakers several times and even ordered them to conduct the presentation in a certain way. This behavior is truly difficult to understand.

5. Confusing fieldwork rules:

The rules for fieldwork are extremely confusing, and employees rely on various verbal inquiries to determine the specific procedures.

Basically, whether employees need to return to the company after finishing fieldwork depends on whether they can get back to the company within half an hour to one hour before the end of the workday. The start time for fieldwork is based on the time agreed upon with the client.

For newcomers, it is very difficult to determine whether they need to return to the company at the end of fieldwork, making work arrangements even more chaotic.