Workplace reviews and discussion: 巨匠電腦股份有限公司(巨匠電腦)(巨匠美語)

Position: Counselor

If there is training, you can attend classes with pay

It is a good place to toughen your mind

Because one person has to take on multiple roles

You have to receive and assist interviewees, and you also have to help when there are equipment problems

You are also responsible for various administrative tasks in the back office, including cleaning the classrooms and restrooms

First, the most serious drawback:

You only get overtime pay after working two hours of overtime, and overtime must be reported in advance

This policy is more foul-smelling than shit

Who could know how long teachers and students will stay?

During the interview, they said the performance pressure for counselors was about 20%

But in practice, it felt like 90% performance pressure

Because there is a problem with not having enough new students

When that happens, you have to keep making phone calls, and if there are not enough new students to open a class, you will also be criticized

Also, the things you have to do will keep increasing, but the pay will not

At first, the interview only mentioned providing after-class care for students and handling administrative work

In the end, you are expected to master everything from equipment-related tasks, interviews, and learning support to social media marketing

But the most important thing is that the pay does not increase accordingly

The base salary stays as it is and will not go up; the output and compensation are completely disproportionate

Another particularly ridiculous point: this happened when I had been employed for less than three months

Human Resources came to inspect the situation at our site

They kept asking me about the courses before I joined

What??????????????

????????????????????????????????

This was the same HR person who interviewed me back then

If the previous employee had handed things over to me before leaving, that would be one thing

But I joined more than a month after they left

How was I supposed to know what had happened before I joined?

Ridiculous

There is another problem as well:

The company has a very serious gap in staffing

The turnover rate is extremely high

Out of a group of more than 30 new hires, fewer than 6 remained after three months

The senior employees are very experienced, while younger employees leave after only a short time

After all, offering this workload for this salary is practically treating people as worthless

The benefits are not particularly good either

My suggestion is: if this is your first job,

you can come here to challenge and train yourself

It will still help somewhat with your speaking and communication skills