Workplace reviews and discussion: 傑宣國際有限公司

Although the turnover rate is extremely high, the colleagues are easy to get along with.

[Interview Experience]

1. The boss was half an hour late that day. After finally walking through the door, the boss claimed that an external meeting had caused the delay. (After joining the company, I heard that the boss had overslept that day.)

2. The entire interview was very well organized, and the bonus and overtime systems were explained in great detail. At the time, I felt that although the company was small, it was fairly reassuring. (After joining, the boss refused to pay overtime twice, telling employees to go home early and then hold online meetings at night—the idea being that the hours would offset each other.)

3. During the interview, the boss mentioned that the company did not need sales staff because of the boss’s good reputation in the industry, so projects would come to the company on their own. The following year’s events had also supposedly already been fully scheduled. (After joining, I learned that only one project was confirmed for execution; the others had merely been discussed in the past and had never led to anything.)

[Project Preparation Period]

1. The event registration deadline and the expected shipping date were set for the same day. Besides confirming payment status, organizing the large number of shipping addresses also took time. The process was not something that could be completed instantly as the boss imagined, so it took many days before it was finally finished.

2. During the shipping period, the vendor did not answer calls, provide tracking numbers, or proactively report the daily shipping status. Even after learning about the situation, the boss did not take immediate action, leaving employees without enough information to respond to the overwhelming number of private messages and making the situation extremely distressing.

3. An employee wrote a post in response to the shipping situation and clearly reported it directly to the boss before publication. After the boss approved it, the post was scheduled for release. Later, consumers flooded in to express their dissatisfaction. After work, the boss independently wrote posts and newsletters that did not reflect the actual situation, then instructed the employee the following morning to handle the follow-up. When the employee confirmed the relevant circumstances with the boss, the boss criticized the employee for having published the earlier post without approval, disrespecting the supervisor (= the boss), causing consumer anxiety, and creating a crisis for the company. Even after the employee firmly stated that approval had been obtained, the boss still refused to face reality and repeatedly demanded that every future post be reviewed before publication.

[The Week Before the Event]

1. A large number of private messages came in from people saying that packages for group registrations contained only some of the products. The employee only later learned that the boss had been unwilling to spend more money on larger boxes for combined shipping, so the vendor had to split all group orders and ship them individually.

2. It was not until four days before the event, when the employee issued an ultimatum that no private messages could be handled without tracking numbers, that the boss finally agreed to pursue the numbers with the vendor. The boss later also required the employee to work overtime from home responding to private messages.

3. A consumer personally went to the office to demand the product. Although the boss was clearly sitting in the office, the boss ignored the situation and left the follow-up to the employee, disregarding the employee’s safety. Only afterward did the boss say, “That was so scary! I was really frightened too at the time~”

[During the Event]

1. To save money, no temporary workers were arranged for the event setup day. The employees on site had to do the work of ten people each. Before the day’s tasks had even been completed, the boss twice demanded that they not work overtime and go home as soon as possible. (How could employees dare to leave when the setup was not finished?)

2. Before the event had even concluded that day, the boss still told employees that they did not need to work overtime and could go home. During teardown in the evening, the boss’s personal considerations regarding the teardown fee caused all the employees to wait around on site. (The exhausted employees went home after informing the boss.)

In my personal opinion, to summarize: During the interview, the boss was very organized and confident. After I joined, however, the boss spent little time in the office. Besides frequently coming up with fanciful ideas and making excuses, the boss was also not good at self-reflection, blaming employees and vendors first whenever something happened. The company does not provide the three traditional holiday bonuses or a year-end bonus. If you have to survive solely on the so-called project bonuses mentioned by a boss with no experience in cost control, I believe none of you will be able to stay for long.