Interviewed for a public-sector customer service position.

The advantage is that you can learn a lot of new information about the public sector.

The working hours are regular.

1. Because it was a public-sector customer service position, I often received calls from irrational members of the public.

2. One particular hotline happened to operate during the pandemic, and the line was flooded with calls every day. One person would answer more than 100 calls a day.

3. Repeating the same things all day long meant that I didn't want to talk at all when I got home.

Thoughts: I wouldn't want to work as a full-time customer service representative again—it was terrifying! Being bombarded with negativity every day was too much.