Workplace reviews and discussion: 奧沰有限公司

Convenient transportation

A company that sells leather accessories for Apple products and has been established for over ten years. The company has fewer than 50 employees, yet its warehouse management is completely unsystematic. There are frequent quantity errors, discrepancies in goods received, and returns. Inventory counts are also done in a primitive, makeshift manner, and it often happens that customers order products that are actually out of stock. The warehouse staff have an average tenure of no more than three months. The office staff are narrow-minded and highly self-important. They frequently add shipping documents when goods are about to be handed over to the logistics company, or require cumbersome packaging procedures while demanding that a large number of e-commerce orders be shipped on the same day. The heavy daily shipping workload is entirely placed on a few part-time employees. The warehouse also employs an older woman who receives the same pay as the other part-time workers, but whose workload is only half as much as theirs. She claims that she cannot lift heavy objects or handle the fast-paced picking, shipping, and verification process. She only packages phone cases and lanyards at her station, has extremely poor productivity, leaves her workload to other employees, and frequently makes mistakes that others have to clean up. The warehouse has only one full-time employee responsible for scheduling and management, but this person completely refuses to acknowledge the need for additional staff during peak periods with heavy shipping volumes, avoids important issues, shirks responsibility, and slacks off. They believe that after reporting the staffing shortage to the office HR department, there is no need to follow up or supervise the matter, and that whether staffing is adequate or not is no longer their concern. The office, meanwhile, believes that staffing issues must be supported by data-based statistics before they can be reported—this is absurd. They think that when there are insufficient staff and an extremely large number of orders, it is acceptable to have motorcycle couriers deliver the shipments whenever the warehouse cannot meet the logistics company’s daily pickup deadline. They make the logistics company’s drivers wait idly for half an hour before shipments are dispatched every day. They have no understanding whatsoever of how to lead or manage. This is a company that is impressive only on the surface: its products appear refined and artistic, and it seems highly marketing-savvy, but internally the company is a complete mess, run by a group of incompetent jellyfish-brains who only want to seize power.