Workplace reviews and discussion: 財團法人瑪利亞社會福利基金會

Higher starting salary, transparent salary policies, and compliance with the Labor Standards Act.

Many opportunities to attend courses.

Low salary adjustment rates and high employee turnover. Those who have been here for a long time have an inflated sense of superiority (especially managers).

HR is somewhat incompetent and often forgets things.

There are aspects of this workplace that are unfriendly toward newcomers.

It is true that entering the workforce requires independent learning skills, but you get scolded for looking at materials left by predecessors, scolded for asking supervisors questions, and supervisors may even question you for asking colleagues questions. As long as you have not resolved a client's issue, you will be subjected to all kinds of nitpicking. Officially, they say, “You can ask about anything,” but in practice, after you ask questions, supervisors do not provide advice or direction and instead are even more likely to find fault with you at work.

Supervisors often summon people for meetings, which easily last over an hour (the longest recorded was four hours). During these meetings, supervisors become increasingly agitated and may physically push people. When I could not hold back my tears and said that I had been thinking seriously but could not figure out a solution and needed guidance from my supervisor, the supervisor would only give unconstructive responses such as: “This job does not have an SOP,” “You have to think for yourself; I can’t help you,” “Can you stop using crying to solve problems?” “Why don’t you have the ability to solve problems on your own?” “Am I supposed to teach every new employee?” “What exactly are we paying you to do?” …and so on.

When supervisors are in a bad mood, they will make sarcastic remarks about people in front of all their colleagues in the office, such as, “I’ve never seen anyone work like this,” and “Do I have to teach newcomers as if they were idiots?” (I really cannot agree with such remarks coming from an organization that serves people with disabilities.)

All group activities and courses encourage you to self-disclose, but I sincerely recommend not revealing a single thing about your personal life. Otherwise, it will become gossip during idle office chatter and may even invite sarcastic remarks; the principle of confidentiality is merely lip service.

Because administrative supervisors in social welfare work also serve as supervisors in a supervisory capacity, they are supposed to provide emotional support. During one activity, I disclosed one of my vulnerabilities, but the supervisor later said to a colleague in the office, in front of me: “There must be something hateful about every pitiful person.”

I strongly do not recommend working here. Before the interview, you can inquire about how many people have held this position.