Workplace reviews and discussion: 幸一生醫科技有限公司

The only advantage is that “new hires” leave work on time (if you’re not a new hire, that’s another story, haha), but I estimate they probably do this only because they’re afraid of scaring people away. There’s not much point in keeping you after your scheduled end time anyway.

First of all, during the interview, I arranged a time with HR, but when I arrived, I was told that HR was on leave that day. It took half an hour before someone showed up to handle the matter. I had absolutely no idea how such a major blunder could happen (at one point, I was seriously considering just leaving). Later, I found out that the HR staff member had only just started the job, which completely damaged my impression of the company. Let me give you the conclusion first: if you’re simply looking for a chaotic work experience to experience the hardships of life, challenge yourself to survive in a difficult environment, and don’t care about money or office politics, then you can come here and give it a try.

1. The systems are chaotic—or rather, there are basically no systems at all. Everyone has their own principles and standards for doing things, so you have no idea whose instructions you should follow. For example, once your work fails to meet A’s requirements, A will be unhappy. But if you are actually assigned to work under B, B will also be unhappy that you didn’t follow B’s instructions. You can’t please either side, and being a subordinate is extremely painful. Or A may ask why you never ask questions, even though you already asked B, and B says, “If you ask me, who am I supposed to ask?” This leaves subordinates completely unsure whether they should ask questions at all. Under all these double standards, decisions can only be made by someone higher up, but they often make decisions after hearing only fragments and taking things out of context, which frequently leads to extremely bizarre situations.

2. Office politics are severe. You often hear them privately discussing how people in other departments are no good, what so-and-so is like, or what someone higher up is like. Then, as soon as they actually encounter those higher-ups, they start putting on all kinds of performances. The contrast between how they act in public and behind people’s backs is hard to accept. In addition, as long as you displease your supervisor, they will use every possible method to undermine you, such as badmouthing you to upper management and getting you called in for a meeting, or putting on the usual display of managerial authority. They show absolutely no sincerity about resolving matters with you, and they even refuse to acknowledge things they said. Do you really have to record everything before they’ll admit it? Communication between upper management, supervisors, and subordinates is completely broken. The supervisor does not act like a supervisor should at all. (I later found out that they didn’t stay long either, which explains the state of chaos.)

3. The workspace is cramped and the environment is awful. Things are piled up in a complete mess everywhere—one pile here, another pile there—often making it impossible to pass through normally. Nothing has a designated place, so you can’t find things or have to spend a huge amount of time looking for them. It’s even so dirty and disorderly that strange things are breeding. And they still want to implement GMP and GDP? Don’t make me laugh. If they really intend to do that, wouldn’t the consultants they hire faint on the spot when they saw this?

4. To add to the issue of the cramped space, newly joined members do not even have a fixed seat. It feels as though you were hired as a migrant laborer or odd-job worker, giving you the impression that, since you probably won’t stay long anyway, they don’t even need to provide you with a seat. (After all, you are merely sent around to do various tasks unrelated to your actual job, while they grandly claim that they are letting you do more so you can learn more.)

5. The supervisor has serious problems with management and allocation. The supervisor does not know how to allocate personnel, but only keeps saying things like, “I don’t have enough staff; I can’t finish all the work.” When upper management really assigns people to you, you simply send them off to do odd jobs (they really treat them like student workers—did the company pay a high salary just to hire student workers?), and then continue doing what you call your work according to your own methods. When something actually goes wrong, you shift the blame by saying the other person’s work efficiency was too low, or that they never came to report to you. Please—if you casually sent that person away, what exactly were they supposed to report to you? When you assign people tasks, don’t you even check how far along they are? Is this really how you work? Being a subordinate here is truly miserable. You are often assigned one task, then interrupted and called away to do something else. As a subordinate, you can’t refuse to help, especially as a new hire. The result is that your work is constantly interrupted, and then you are criticized for having low work efficiency when completing the task you were assigned. You assign someone to do odd jobs or work outside their responsibilities, then blame them for not doing their actual work well. The logic is simply incomprehensible.

6. There are all kinds of behaviors that disregard public safety, and I can’t even be bothered to point them all out one by one. The fire hydrant is blocked by piles of things; the stairwell is filled with all sorts of clutter, making it basically impossible to move through the stairs smoothly; no one even knows where the fire extinguishers have been put; and I don’t even know whether an emergency exit exists. Boxes are stacked there as high as a mountain. Don’t think that making only the first floor look nice is enough, okay? If an actual accident happens, are you going to rely on the elevator to transport people? They often do extremely dangerous things for the sake of their so-called “work efficiency.” They truly have no safety awareness at all.

7. The people at the management level are narrow-minded. Upper management only tells you that, as a subordinate, you need to be polite and report to your supervisor. Certainly, subordinates should do that, but the supervisor does not reciprocate. They do not care about their staff at all. In my view, politeness and basic respect should be mutual—not just from subordinates toward supervisors, but from supervisors toward subordinates as well. However, I did not feel that here. It was as though you were merely a consumable item and there was no need to say much to you. But this is also understandable, since they believe you are not planning to stay for long. They can even use their authority to force you out, without needing to explain anything to you.

8. I would like to mention a small incident. Everyone knows that the pandemic situation has been severe recently. During this period, my parents tested positive, and I had eaten with my family a few days earlier. After learning that my family members had tested positive, I immediately notified the company and asked what I should do. The company’s response made me feel that they did not care at all—that was genuinely the impression I got, and I was extremely shocked. They even told me to take personal leave and deal with it myself. If something really happened, would it be okay for me to go to work and infect everyone? They truly have no sense of crisis whatsoever. After I returned to work, no one even mentioned the incident, as if nothing had happened. So is the government failing to act, while the businesses below simply follow along and do nothing?

9. This company’s approach to handling matters is: “Because we can’t solve the problem, we’ll solve the person who might cause a problem.” It is the typical behavior of a Taiwanese exploitative old-school boss. Then they use all kinds of bureaucratic language to tell you that this is a decision made after the company’s assessment and consideration of its interests, blah blah blah. If you are thinking of challenging yourself by joining this company, I strongly advise you to think twice.