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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
Close to the MRT station, and the view from the company's upper floors is quite nice.
Occasionally buys employees drinks and snacks and pats them on the head.
The company violates the Labor Standards Act by forcing employees to take weekend shifts and stay alert for emails to accept new cases at any time. It even brazenly told employees that “we signed an employment contract agreeing to work weekends.” However, after actually checking a secretly retained photocopy of the contract, there was no such clause at all—it was completely made up. (Why say the copy had to be secretly retained? Because the company’s employment contract was not made in duplicate. From beginning to end, there was only one copy, kept in the company’s accounting office, and the company also prohibited employees from borrowing, photographing, or photocopying it. The more I thought about it, the more suspicious it seemed. It turned out that the person in charge dared to lie so brazenly because they were counting on us not having a paper copy of the contract.)
It would be bad enough to work ourselves to death with overtime on weekdays, but employees also have to devote themselves wholeheartedly to the company on weekends and cannot get proper rest.
On top of that, there is no additional allowance for taking shifts. The company will tell you that this is a “responsibility-based system.”
The company’s poor management has led to a high turnover rate and a severe staff shortage.
Yet the company still takes on and works on every ridiculous case, without considering whether the workload exceeds employees’ capacity. One person may be assigned nearly a hundred cases, and if the person in charge is dissatisfied with how any one case is handled, or a client complains that it is being handled too slowly, the person in charge will call you in and berate you, verbally tearing you down and treating you as worthless. Every mistake is blamed on the employee, while they never reflect on who pushed the employee beyond their workload capacity.
Bonuses and year-end bonuses are also distributed according to the person in charge’s mood. If they are in a good mood, you get them; if they are in a bad mood, they delay payment or reduce the year-end bonus by half a month. (Some employees receive 1.5 months’ worth of year-end bonus, while others receive 2 months’ worth. The amount depends solely on whether the person in charge likes you—there is absolutely no system.)
Everything above is the firsthand, hard-earned experience of someone who has been through it, with absolutely no fabrication or embellishment.
I hope everyone will carefully assess whether they really want to fall into this trap.
Let’s collectively boycott companies that break the law and exploitative old-school bosses!!