Workplace reviews and discussion: 旭世科技股份有限公司

None

[Unfriendly, unprofessional work environment]

An unfriendly work environment. The boss requires employees to perform inspections under extremely bright lights. Employees have reported that working like this for long periods has already caused discomfort, but no solution has been proposed. There is also an increasing amount of work that needs to be inspected. One employee already developed eye inflammation, and after a medical examination, the doctor said that glaucoma could develop if the condition progressed further. However, the boss remained adamant, showed no intention of making improvements, and did not care about the employee’s physical condition.

The entire company, including the boss, has only seven employees, meaning that each employee is effectively handling the workload of two or three people. Be especially careful if you are applying for an administrative assistant position—or even a mechanical engineer position—because you may be asked to work as an operator. The boss also does not provide any tools or equipment (such as inspection lamps), nor any protective measures (such as safety glasses), and so on.

To accommodate LCD inspections, the boss spent only NT$100,000 to build a crude cleanroom. The equipment inside is highly unprofessional and emits a terrible odor. Working inside is smelly, stuffy, and hot, but the boss insists on not installing air conditioning. Employees working inside may need to stay there for several hours at a time, continuously for several weeks. Even if you are not related to this work, due to the labor shortage, you may also be asked to perform inspections.

[Regarding sick leave and overtime]

When an employee feels unwell and asks for leave, the boss only demands that the employee finish the work first. He completely disregards the employee’s physical condition, assumes the employee is faking the illness, and shows no concern about the employee’s discomfort.

A colleague was strongly pressured to come to work despite feeling unwell and having gastroenteritis.

[Unreasonable overtime]

Employees may be required to reply to emails and work overtime even while on leave. This overtime is unpaid and violates the Labor Standards Act. The boss considers such things a matter of course, and if you do not do them, he considers you irresponsible and thinks your attitude toward work is outrageous.

[Poor internal communication]

Internal communication is extremely poor, especially because the boss is stubborn and self-opinionated and cannot accept suggestions. For example, regarding the shortage of inspection operators, employees reported several times that more people needed to be hired, but after three months there had still been no progress. When trying to communicate properly with the boss, he even told an employee: “You can’t win an argument with me.”

We generally communicate by email so that a record is left for reference and unclear matters can be reviewed later. However, when employees write emails to the boss about work matters, he often overlooks them and does not read them. Then, when something becomes urgent, he blames the employee for not notifying him properly or communicating with him properly.

[Disrespect for employees’ expertise]

The boss takes on multiple roles—PM, sales, engineering, and procurement—but each position already has a responsible employee. The boss interferes with and disrespects employees’ expertise, causing problems after his interference and leaving employees to clean up the mess.

When customers request quotations, the boss gives incorrect prices. If the customer wants interface A, he may quote interface B. When corrected, he becomes angry and instead blames you.

For paid samples requested by customers, the boss communicates with the supplier himself about the required specifications, but the specifications end up being wrong. He then even tries to send the sample directly to the customer and force the customer to accept it. For example, on one occasion, the customer requested a paid LCD + Cover sample, but the boss asked the supplier for an LCD + Touch panel. At a critical moment, the boss unilaterally cut off the FPC and demanded that it be shipped to the customer. Both QC and the engineer were stunned, and the customer was extremely dissatisfied.

The wording in the boss’s emails and his tone when speaking to people are both rather impolite. When a colleague brought this up with him, he only said that he was not targeting anyone in particular, but everyone who hears him is affected emotionally.

Some important tasks assigned to the boss are not completed by him. He simply replies lightly, “I forgot,” and tries to brush the matter aside. However, when making demands of employees, he is aggressive and pressing.

This company publicly claims to be a module manufacturer, but in reality it does not have its own factory. It merely owns a stake in a friend’s factory; it buys and sells products, and at most performs lamination in the company itself.

[Salary and benefits]

During salary negotiations in interviews, they will cut your proposed salary directly, regardless of your years of experience. They only want to reduce costs while repeatedly claiming that the company has great potential. It is only after joining that you discover the company actually has many internal problems that need to be resolved.