Workplace reviews and discussion: 三貝德數位文創股份有限公司

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The benefits always go to the upper management, while those below cannot get a share; and employees have to bear all unreasonable treatment on their own.

Previously, a customer deliberately waited until after the seven-day inspection period had passed before requesting a return, and even argued that they would sue the company if the return was refused.

After discussions with management, the decision was to let the customer return it in order to avoid damaging the company's reputation.

Then, the sales staff had to return to the company all the performance credit from that order, which they had previously earned.

The company suffered no loss at all—instead, the sales employee was already subjected to relentless harassment because of that unreasonable customer, and the company did not provide the employee with any compensation whatsoever.

Wow, a company that only cares about its own reputation and completely disregards whether its employees live or die—great job.

If I could do it over again, I would not let that customer return it; I would just let Sanbei De keep one more stain on its record.

Its reputation was already bad enough anyway, so what difference would one more negative review make?