Workplace reviews and discussion: 優聯創意設計印刷有限公司

I left the company over four years ago. Below are the pros at the time.

*Good work environment

*Leaving work on time

*Public holidays off

*Once, the company kindly organized a birthday party for employees, but it happened to fall on a typhoon day. After assessing the typhoon’s strength, the government decided to suspend work and classes across Taiwan, so the company asked everyone to come to the office for the party that day. However, employees were worried that the strong winds and heavy rain could cause an accident (that evening, an employee fell off their scooter on the way home because of the strong wind). The company said, “You can take a taxi” (the company would not pay for it). After strong opposition from the employees, the company had no choice but to cancel the event.

*On a workday, the boss took several days off to travel abroad, but employees did not get a share because it was not an employee trip. After returning, the boss said the company was very poor and everyone should work hard to boost performance. The boss did bring back small gifts to distribute to employees, and during a lunchtime meeting, shared photos from the enjoyable overseas trip. Looking at the overseas photos and experiencing this pseudo-overseas fantasy was not bad either.

The following were also the circumstances at the time.

*Paydays often came without receiving our salaries, and management would not proactively tell us that payment would be delayed. We had to ask ourselves—for example, they might say they would pay us four days later, but when we checked four days later, the money still was not there. Chasing up our salaries was exhausting. The situation improved somewhat later.

(When I left, my salary was not paid on time, while employees still working at the company were paid on time. After repeated reminders and requests, it was finally transferred nearly 10 days late.)

*There were no payslips when salaries were paid, so we did not know how much had been deducted or added. We had to ask about that as well. This improved later (mentally exhausting).

*The company’s idea of a good employee was someone who would continue working wholeheartedly for the company even if the company temporarily ran into cash-flow problems and they went several months without receiving a salary.

(This is only an opinion; the company pays salaries every month, so there is no need to worry.)

*There was a weekly meeting during employees’ lunch break. As a result, on meeting days employees had to eat while attending the meeting, then continue working in the afternoon.

(It seems this may have improved now?)

*I once heard a colleague say that they had earned the company tens of thousands of dollars, but received only a few hundred dollars in commission.

*One person had to take on multiple roles. For example, an accountant also had to handle customer service, shipping and packing, and so on. Some people only went to the restroom once a day. They said it was because the work could never be finished: before one task was completed, two or three more would come in. The company required many procedural reports, and these alone could take a lot of time, leaving even less time to respond to customers. As a result, some customers asked why they had not received a reply after such a long time. It was not that we did not want to reply; there really were not enough staff~~

*Sometimes, for various reasons, employees had to go to Niaosong District to pick up items. If this happened at the end of the month when salaries had to be calculated, the work was impossible to finish. After picking up the goods, we also had to help pack them for shipment, so the accounting work could only be taken home. If we wanted to stay at the company to work overtime, we had to fill out an overtime approval form, but there was no guarantee it would be approved, because I had never filled one out.

*Although the company said it treated employees like family, when a company case went wrong (and sometimes the person responsible was at or above the managerial level) and a customer complained, the company immediately distanced itself from the matter, saying it was the fault of the employees below and that they would provide further training and make improvements. (The company’s policies and procedures, as well as the boss, were never wrong; any mistakes were always the employees’ fault.) Hearing this made employees feel deeply disheartened.

These are experiences from several years ago, and things should have improved considerably by now. Google also shows a rating of four stars or higher, so this is provided for everyone’s reference.