Workplace reviews and discussion: 直航租賃有限公司

It can shorten your lifespan, allowing people who don’t want to live too long to get their wish.

People planning to work for this X Airlines company should be careful—the company’s accidents are terrifying, and its turnover rate is extremely high.

Working hours:

This car-rental company does not pay overtime. It only offers compensatory leave, which must be taken in one-hour units, so 30 or 45 minutes do not count. They will even question why you let the overtime reach a full hour and refuse to approve your request. On top of that, the company is constantly unable to hire enough people, so staffing shortages mean you cannot actually take compensatory leave—you can only work for free.

Salary:

The salary is 26K plus bonuses, but you can forget about the bonuses because the criteria are set by the boss based purely on personal feelings, with no objective basis, making them very difficult to achieve. The company keeps looking at competitors’ prices and continuously lowering its own prices. The company’s quality was already terrible, yet it still competes through low pricing—a vicious cycle that makes the targets impossible to reach. Incidentally, the performance calculations are absurd: performance is settled every month, and any amount above 100% is used to make up for deficient previous months. Only after all your previous “performance debt” has been repaid do you receive a bonus, so there is no bonus until then. You also have to calculate and apply for the bonus yourself; once the deadline passes, it is gone. Even after you submit the application, they may make things difficult, reduce the amount, delay payment, or pay it in installments.

The year-end bonus is not much; after working for a year, you receive less than 0.2 months’ salary.

Company insurance:

The company may require you to drive vehicles to other locations for exchanges. If something happens while you are driving the vehicle out, you have to pay the company’s compensation upfront, then pursue reimbursement from the party responsible yourself afterward. They will also charge you for business losses, depreciation, and other items not covered by insurance. Whatever arrangements they make with customers, they make with you as well. Even if you were ordered to drive the vehicle out, you receive no protection whatsoever.

What is worse about this ZhiX rental-car company is that whenever a customer rents a car, it uses insurance claims to extort money. Even when no repairs are needed, it still demands compensation for vehicle damage, business losses, and depreciation, turning a few thousand dollars into tens of thousands. It is the most malicious company in the industry, and both owners—the husband and wife—approve of it. They even boast that this X Airlines rental-car business was built by collecting money through insurance claims.

Malicious transfers / dismissal:

The company may require you to provide business support across three counties or cities, offering only transportation reimbursement and company-provided accommodation, while your salary increases by less than 2,000. If you refuse, they will force you to transfer. If you do not go, they will treat it as unauthorized absence, punish you, and dismiss you. This is the company’s usual tactic. The female owner, Ms. Lin, ignores the situation, while the male owner, Mr. Kao, tacitly approves. They only care about saving the company money and believe employees should be expected to travel across counties or cities to work even during typhoons.

Other:

You are not allowed to listen to music because they think you will not hear the phone ringing. You will be fined if you fail to turn off the air conditioning or electrical appliances. The boss is also very emotional and has a sense of entitlement, often randomly berating people based on isolated incidents. Yesterday she said one thing and today she changes it. She cannot see reality and thinks her company is the highest quality, while constantly lowering prices and engaging in price wars instead of improving the company’s value.

P.S. Each branch has only one computer that can process customers, so if two groups of customers arrive at the same time, one has to wait. The equipment is also terrible and frequently crashes or freezes. The company’s system is awful too. In this day and age, they still enter orders manually, have no member records, and must photocopy customers’ identification documents every time. The head office still checks the accounts manually, and having to answer the head-office accountant’s calls every day about which order is what and how the accounts should be recorded is incredibly irritating.

It is also normal for equipment repairs to receive no updates for three months. For example, the head office’s air conditioning went unrepaired for three months during the summer holidays. As long as it does not affect their ability to make money, they do not care whether employees suffer.