Workplace reviews and discussion: 開方科技股份有限公司

You can freely eat snacks; you don't need to bring your own toilet paper......

The turnover rate is frighteningly high. Within one month of joining, 5–8 people had already left; some came in and hurriedly ran off after only a day or two. Back then, the company was still doing its accounting almost entirely by hand, so I don't know whether things have improved now. Although the position was a sales assistant, 70% of the time was spent doing account reconciliation. One predecessor after another fled; some wouldn't even answer their phones, saying they had to take care of a family member who was having surgery, so they quickly resigned. But when she needed to change the notification phone number for package deliveries, instead of calling the company and asking us to change it, she called a third-party platform and had its customer service staff contact us and tell us to change it. An attitude so unwilling to contact her former company no matter what is truly horrifying and makes you realize how serious the company's problems must be.

The company's senior manager has poor emotional control. Quite a few employees resigned after being frightened by her completely incomprehensible, sudden outbursts. Or, when you tried to discuss something with her, she would inexplicably explode halfway through the conversation, making normal communication completely impossible. During the interview, they said that "everyone" would teach you. In reality, no one was responsible for training you. They would casually explain everything to you once, but expected you to know it all. They said it was the responsibility of "your company" (another company under the planning structure to which you belong). Although you were officially a sales assistant, you were responsible for everything because, technically, you belonged to another company. They would make you responsible for something, but when you asked them how to do it, they would all tell you they didn't know and that you had to figure it out yourself. Otherwise, they would tell you to call the third-party customer service and ask them to teach you, saying that this was what customer service was for. Anyone who can stay for more than a year is utterly loyal to the company. There is no overtime pay. When shipments are urgent, they leave you alone to pack and ship orders, working overtime until midnight, and no one cares. Loyal employees spend all day telling you how hard the boss works at social engagements, while you are busy shipping and he is busy scrolling on his phone and entertaining suppliers. What they call flexible working hours simply means you don't have to clock in or out, because the job is entirely based on a fixed-responsibility system. After I resigned, I heard that the boss wanted to sue the former accountant...... A whole pile of things left unfinished by previous employees was all left for their successors to take responsibility for.