Workplace reviews and discussion: 亞瑟環境清潔股份有限公司

None. In my entire life, I have never worked for such an outrageous company.

1. The salary you actually receive is different from the salary discussed during the interview. They calculate your base salary using NT$23,000, which violates the Labor Standards Act, then pad it with various unclear bonuses. However, these bonuses are not regularly paid, and may not even be handed to you personally—they are given to the manager instead, without even the most basic acknowledgment of receipt.

2.

The administration staff may undermine you behind your back and stab you in the back, sow discord, or even falsely claim that they have orders from above and command you to do things. When managing on-site operations, you will also find that some supervisors are decent, while others rely on their seniority to act arrogantly. The cleaning industry is one in which you leave when a contract is not won, and most supervisors will continue working at the same site. They have generally worked for more than one company, so their loyalty to your company will not be particularly high. This means they may look down on you; being treated as if you were invisible or receiving a bad attitude from them is perfectly normal.

3.

In this company, all matters involving personnel and money must be reported to upper management, and you cannot make decisions yourself. Even when applying for supplies, they are extremely stingy and nitpick over everything.

The property-management department seems to oppose things simply for the sake of opposing them and has no real understanding of the conditions at the site. You should know that without good cleaning tools, a site requires a great deal of labor to get the work done.

Poor efficiency will affect the contract (whether it can be renewed). Despite the low pay, you are still expected to work yourself to the bone. The turnover rate is therefore high, which also causes employees to slack off. But the boss never pays attention to this issue; they simply treat cleaning staff as tools and have the attitude that as long as they can hire someone, that is good enough.

If you are a supervisor who cares about the people below you, you will be completely powerless when requesting supplies for the site and can only watch them struggle.

If you are someone who just wants to get by, slack off, and collect a paycheck, congratulations—this company is a great fit for you.

4. The office atmosphere is poor. The two bosses always wear the same mean, sour expressions. Cliques are a serious problem, and they leave all new employees to figure out how to solve problems on their own. Even when you ask questions, you have to beg before anyone will help you; people are always passing the buck. Even more absurdly, the contracts are locked in a cabinet with a padlock, and cannot be photocopied or scanned, as if everyone were a thief. Their understanding of legal compliance is seriously lacking. If a site does not have a contract, it is impossible to negotiate with the client when necessary, and impossible to legally manage on-site personnel. Who knows what they are thinking? No wonder sites are constantly taken over by competing companies: those companies place great trust in their employees. They hold meaningless meetings forever and never know where the problems are. It is an environment where inferior practices drive out the competent. One person has to take on many roles—working in the field as well as handling paperwork—and there are a great many details in the paperwork, usually involving money. There are even many issues related to staff reassignment. Supervisors only like to pick their own people, being extremely selective, while upper management has little ability or backbone. When something goes wrong, all they can do is talk.

If you have certifications, management experience, an academic background, and ambition, I strongly advise against coming to this company.

Most of the employees are former military personnel who come here for a second career, killing time while collecting two salaries.