Workplace reviews and discussion: BigByte Education_大樹國際文化企業股份有限公司

I feel very comfortable spending time with the children. Although they often get into mischief, they also have a lovable side. My peers are all understanding and willing to help one another, so it is very enjoyable working with them.

The company's staffing allocation is extremely problematic. At the branch, the ratio of interns to mid-level full-time staff is approximately 4:1, so much of the full-time staff's work is passed directly on to the interns. Because there are no additional senior full-time staff to provide assistance, intern training is also insufficient. We often have to deal with situations we have never encountered before without adequate preparation. When something goes wrong, we are scolded by supervisors and questioned by parents, which creates significant psychological pressure over time. Staffing is often so tight that one person sometimes has to supervise 8–10 children, and supervisors even ask cleaning staff to help watch the children.

Supervisors have too many responsibilities to manage and often become extremely emotional because they are so busy. They also do not often communicate directly with foreign teachers or interns about matters involving the children or teaching-related work, and work procedures keep changing without ever being finalized.