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Leaving work on time
Occasional overtime
When you first join, you’ll be given a pile of promotional emails to send and customer information to look up.
When customers request quotes, you prepare quotations, confirm orders, enter orders, collect deposits, notify them of shipment, and collect the remaining payment.
When there are many orders, you have to write promotional emails; when there are few orders, you also have to write promotional emails.
For things you have already explained to colleagues—especially senior employees—you have to repeat yourself patiently over and over because they forget by the next day.
When sales are poor, you are constantly told to send promotional emails and look up customer information. Customers checked only three months earlier are sent to you again and must be rechecked, wasting paper.
The company’s equipment is outdated. The computers still run Windows XP, and the desktop computers only connect to the local network and cannot access the internet. To look up promotional information, you have to use the shared computer, which is always occupied and requires waiting.
Customer emails have to be translated and printed, and replies to customers also have to be translated and printed—using a lot of paper.
You are charged for swiping out to use the restroom or get water. It was changed to a 20-minute daily grace period only after someone reported it.
For lateness, they deducted money based on the accumulated actual minutes multiplied by your full-pay hourly rate. It was changed to using the base-pay hourly rate only after someone reported it.
They say they do not mind employees taking leave, but when employees actually take leave, they become unhappy and make things difficult for them.
When an employee is on leave, if they are unlucky or are slandered by a supervisor, the customers they handle may be transferred to another salesperson.
They speak badly about employees while they are away on leave, and continue speaking badly about them long after they have resigned.
The supervisor plays mobile games, browses online shopping sites, and reads novels online during work. They believe all employees are thieves stealing business, so employees are forbidden from accessing the internet or bringing mobile phones and bags into the office.
The boss is skilled at saying many malicious and slanderous things.
Employees’ salaries are changed arbitrarily without prior notice.
Purchasing staff are not paid if nothing is shipped that month; even if something is shipped, they are not paid if they have not satisfied their superior’s wishes.
The company does not cooperate with government make-up workdays or adjusted holidays. Supervisors become unhappy if there are more than four consecutive days off. The boss believes that highways will become congested when all of Taiwan has a holiday, and considers the policy of not granting consecutive holidays to be clever.
Holiday announcements are posted the day before the holiday.