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I’ll be blunt: the way your company’s staff speak on the phone is really poor. Do your vendors owe you something? Because of your own poor management, you go to the vendors and speak to them with such an impolite attitude. Do they owe you anything? What a joke! Think about your own tone. If you have any conscience, call the vendors yourselves and apologize!! Don’t let me hear the vendors complain again that people from your company always speak so rudely. Please exercise self-discipline.