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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
There’s a 7-Eleven next door.
1. The company’s systems are chaotic. During my time there, one to three people resigned every month, without a corresponding number of new employees being hired. The work of those who left was randomly redistributed to colleagues in other departments, causing even more people to want to quit.
2. The original workload was already impossible to finish, yet the miscellaneous tasks of employees who had left other departments were piled on top of it. There wasn’t a single day when I could leave work on time. Then the supervisor would keep blaming you for not knowing how to manage your time. The overtime-pay system was calculated “by the hour” and required advance approval, while the supervisor would say that you simply didn’t know how to manage your time, so naturally…
3. The official end of the workday was 5 p.m., but the supervisor would often assign urgent tasks after 7 p.m. and say they had to be finished that day.
4. The meeting system and agendas were extremely long-winded; ceremony was valued more than efficiency. Departments would hold meetings one after another, and sometimes people were still waiting after 7 p.m. (the end of the workday was 5 p.m.). If you asked the supervisor whether there was going to be a meeting, they would say, “How should I know?”
No matter what time the meeting started or ended, it did not count as overtime pay.
5. It was a family business, and most supervisors were the owner’s relatives or friends. Some supervisors had poor emotional control and were prone to taking their bad moods out on people rather than addressing the issue. Yelling at employees in the office was an everyday occurrence.
6. Employees had to sweep the floors every day. On certain occasions, such as before Lunar New Year, there was a major cleanup. Although the workday ended at 5 p.m., the company required cleaning to begin at 4:30 p.m., and employees could not leave until a supervisor had inspected the work. For such a large company, finishing the cleaning and passing inspection usually took until after 7 p.m., again without overtime pay.
There were also occasions when employees were asked to stay after work to help organize and clean, without overtime pay. The owner’s mother stood in front of the time clock and said, “I’m standing right here to see who dares to leave!”
7. During working hours, a male supervisor would touch female employees inappropriately, such as the lower part of their arms or their waists, and massage female employees’ shoulders… Perhaps he didn’t think that counted as harassment?
8. Employees were once prohibited from leaving the premises during their one-hour lunch break (including to go to the 7-Eleven next door). This was dropped only after someone protested.
9. When the company’s sales exceeded one million in a short period, the reward for employees was a trip to the 7-Eleven next door. Each person received around NT$100 to choose one or two packages of snacks and a drink.
10. Regardless of how much salary was negotiated, the base salary was always the statutory minimum wage. The rest was added under other labels, and labor and health insurance were also reported using only the minimum wage.
The company also deducted pay under various pretexts. For example, being one minute late meant that the NT$600 attendance bonus disappeared immediately. Money was also deducted for failing to clock in or failing to submit a work log within the specified time.
11. Even when an employee submitted their resignation within the legally required notice period, the company would keep dragging things out. Once the date arrived, it would use reasons such as not having found a replacement or the handover not being complete to pressure the employee, by hard or soft tactics, into not leaving. It was best to use up all your annual leave before leaving; otherwise, the company would say it would settle the payment at Lunar New Year the following year.
12. The company constantly believed that employees should think about the company and that doing things for the company was simply their duty. But considering all the points above, did the company ever think about its employees? Heh.
Everything above describes what I experienced while employed there. I don’t know whether the situation has improved now, but I’m sharing this for everyone’s reference.