Workplace reviews and discussion: 新紀元行銷股份有限公司

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新紀元行銷股份有限公司
Pros

Company background: A subsidiary of the Chung Chia Group, with two departments: telemarketing and customer service.

1. Unlimited air conditioning.

2. Labor and health insurance and a base salary are provided; bonuses are calculated separately.

3. Unlike traditional sales roles, you do not have to brave the wind and rain outdoors.

4. No cold calling is required; the lists consist of existing cable TV customers.

5. The company provides a refrigerator, food steamer, microwave, pantry, and vending machine for employees to use.

6. As long as you persuade customers to install the company’s own internet service, you earn money. Suitable for people who enjoy talking.

Cons

1. The company does not provide any motorcycle parking spaces for employees, and nearby parking is very difficult to find.

2. Although the lists consist of existing users, the comments customers most often make are: “It’s extremely difficult to get through to customer service” and “There are so many problems with cable TV, and you still want me to use your internet?”

3. This job is not suitable for people who want to tell customers about the product’s advantages and then let them make their own decisions. In this line of work, you must use various “sales scripts” and “enticements” to pressure customers into deciding to install the service on the spot by taking advantage of their impulse-buying mentality.

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