Workplace reviews and discussion: 國泰商旅股份有限公司
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The financial resources of the Cathay Life Garden Group are truly substantial: all five hotels are operating at a loss, losing a great deal of money, yet the group continues to open more and plans to open two additional hotels. It continues expanding without having found a profitable business model... The interests of shareholders and policyholders are a cause for concern.
The profitable business model has not been found, and the turnover rate among senior executives in the business-travel hotel division is extremely high. Changes among general managers and associate general managers seem to be the norm. Is this because the company is unable to foster cohesion and loyalty, or are all of the company's operational difficulties being shouldered by senior executives? It is normal for managers to take responsibility, but the turnover rates among the level 8, 9, and 10 managers—the actual decision-making center—are very low. Shouldn't they be held responsible? There is a major gap at the level 7 manager tier, and talent is already in short supply.
To an outsider, it simply looks laughable. Can the senior management of the Lin Yuan Group really remain so calm and detached?