Workplace reviews and discussion: 洛碁股份有限公司

I previously worked at Green World Station Hotel on Chongqing South Road. The location was good and very close to Taipei Main Station.

The fingerprint time-clock system was quite advanced, so there was no need to carry any identification card.

I previously worked at Green World Station Hotel, and I’m fairly certain they violated the Labor Standards Act. Although the schedule was technically one day on and one day off, holidays marked in red were not days off. No matter what, the schedule was always one day on and one day off—even on New Year’s Eve, the first day of the Lunar New Year, and other holidays. Each workday was 12 hours, so the total number of hours worked in a month was actually higher than that of a standard eight-hour workday. Even when I submitted a doctor’s certificate for sick leave, they would not pay me for the leave; they would deduct it directly from my regular salary. This company strongly discouraged taking leave. I heard that someone had once been worked to the point of vomiting blood, and the vice president told him to leave the next day because he was considered incapable and a burden to the company. Once, I went to work with a fever and informed my supervisor, but was immediately yelled at by the supervisor: “If you’re unhappy, you don’t have to come in!!” After working there for two months, I felt that the company was extremely inhumane.

Even more outrageous, they also had a military-style system in which senior employees bullied newcomers. The reason I developed a fever was that, during a cold wave, a senior colleague made me stand at the front desk for 12 hours without heating, while two other senior colleagues sat there enjoying the heat. After I fell ill, they even mocked me for being “unable to tolerate the cold.”

Finally, before I resigned, I was forced to take the blame for a huge mistake. That day, a front-desk employee entered the wrong number of room keys: three instead of two. Before the guest left, the employee asked the guest to return three room keys. The guest searched for the keys for a long time and went back to the room to look again, but could not find them. In the end, it turned out that the number had simply been entered incorrectly—the guest had not lost any keys. However, the front-desk employee had an extremely bad attitude and demanded that the guest pay before even finding out what had actually happened, while also threatening to teach the guest a lesson. Finally, the furious guest slammed the room keys down in front of the front-desk employee and shouted, “You made the mistake yourselves, and you still have this attitude!” After returning home, the guest filed a complaint against us.

Afterward, because the vice president could not bear to reprimand his “favorite employee,” he scolded me instead and even insulted me based on my family background. I was so angry that I resigned on the spot. Honestly, if I had been the one assisting this guest, I absolutely would not have treated them that way, since they were a guest. I later heard from colleagues that this was their culture: they liked to shift all the blame onto new employees. But I think that kind of attitude is completely unacceptable and not something anyone should learn from.