Workplace reviews and discussion: 洛碁大飯店_洛碁實業股份有限公司

I previously worked at Green World Station Hotel on Chongqing South Road. The location was good, and it was very close to Taipei Main Station.

The fingerprint-based clock-in system was fairly advanced, so there was no need to carry any identification card.

I previously worked at Green World Station Hotel, and I’m quite certain they violated the Labor Standards Act. Although the schedule was one day on and one day off, holidays marked in red on the calendar were not given as days off. No matter what, the schedule was still one day on and one day off—even Lunar New Year’s Eve, the first day of the Lunar New Year, and other holidays. Moreover, each workday lasted 12 hours, so the total number of hours worked in a month was greater than that of a typical eight-hour workday. Even when I took sick leave and provided a doctor’s note, they would not make up the wages; instead, they deducted the amount directly from my regular pay. This company strongly discouraged taking leave. I heard that someone had once been worked to the point of vomiting blood, and the vice president told him to leave the next day because he thought the employee was no good for causing the company trouble. On one occasion, I also went to work with a fever and informed the supervisor, only to be snapped at on the spot: “If you’re unhappy, you don’t have to come in!!” After working there for two months, I felt that the company was extremely inhumane.

Even more outrageous was that they also had a military-style system, with a habit of senior employees bullying newcomers. The reason I developed a fever was that, when a cold front came through, a senior employee made me stand at the front desk for 12 hours without heating, while two other senior employees sat there enjoying the heater. After I fell ill, they even mocked me for being “unable to withstand the cold.”

Finally, before I resigned, I was forced to take the blame for a huge mistake. That day, a front-desk employee entered the wrong number of room cards: three instead of two. Before the guest left, the employee asked the guest to provide three room cards. The guest searched for the cards for a long time and even went back to the room to search again, but could not find them. In the end, it turned out that the number had simply been entered incorrectly—the guest had not lost any room cards. However, the front-desk employee’s attitude was extremely poor. Before finding out the truth, they first demanded that the guest pay and even threatened to teach the guest a lesson. In the end, the furious guest slammed the room cards down in front of the front-desk employee and shouted, “You made the mistake yourselves, and you’re still acting like this!” The guest then complained about us after returning home.

Afterward, because the vice president could not bear to reprimand his own “favorite employee,” he scolded me instead and even insulted me over my family background, making me so angry that I resigned on the spot. Honestly, if I had been the one assisting that guest, I absolutely would not have treated them that way—after all, they were a guest. I later heard from coworkers that this was their culture: they liked to push all the blame onto newcomers. However, I feel that such an attitude is truly unacceptable and not something anyone should learn from.