Workplace reviews and discussion: 中國信託商業銀行股份有限公司

High year-end bonuses and holiday bonuses

Afternoon tea is provided from time to time

Now that the bank closes at 3:30 p.m., you can basically leave work around six or seven

If you are ambitious and want to make a lot of money, this is a suitable job

It forces you to learn a lot in a short period of time

The tellers are all highly capable and can do just about everything

You have to know how to handle all transactions and also sell insurance to meet performance targets

All I can say is that there is basically no solid training

You also cannot feel the supposed three-month honeymoon period for new hires

You simply observe for a few days and then start working at the counter

After that, it depends on your own ability and past experience,

and on whether the people around you are willing to teach you

A good branch and a good supervisor can take you to paradise

The branch atmosphere and the supervisor’s personality are very important

HR says that if there is anything you do not understand, you should make an effort to ask

Everyone is one big family—we are family

There are also designated trainers during training, and everyone will help you, but you are often met with impatience, and you may be assigned to the counter before you have even been trained. You learn through making mistake after mistake, and then get constantly berated and mocked

New hires I know from four or five branches have all experienced this; perhaps that is simply the workplace culture in this industry

However, some people adapt very quickly

(I had interned there before)

Or you may encounter a designated trainer or supervisor who is willing to properly teach new hires, and a branch with a harmonious atmosphere

(Infighting among senior managers, junior managers, wealth-management specialists, and tellers)

To put it bluntly, you are basically going there to work as a salesperson

There will be a long line of customers waiting, and customers complain about why the counter staff only focus on talking about insurance

But this is the trend in private-sector banks

In the future, all tellers will have to engage in comprehensive sales

If your performance is good, your year-end bonus will likely be substantial

It all depends on whether you are ambitious

After all, it is a large company and a job where you can see a future

There are also many people competing fiercely to get in and work here