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There is a high degree of freedom at work; there is no need to clock in, only to inform them of your schedule by phone. The main job is repairing electric forklifts. Each month, you must meet the monthly targets and complete the required number of maintenance jobs to receive bonuses.
Work location: Almost always repairing equipment directly at customers’ sites
Salary: Base salary of 23,000–25,000; total monthly pay of 30,000–50,000; bonuses make up a significant portion
Culture: The company really likes holding meetings and one-on-one discussions, whether for reviews or performance. You can learn the art of conducting meetings.
P.S. The repair manuals are almost entirely in their original English, so your English will improve quickly.
1. The boss says engineers are under a responsibility-based system (without applying for approval), so overtime pay is not provided because bonuses are better than overtime pay.
2. The boss says annual leave is something employees should plan for themselves. Unused leave is not compensated, but it will be paid out when you resign.
3. If the monthly maintenance work is not completed, there will be review meetings and one-on-one discussions. As for statutory holidays, just see how it goes; if you do not want to be called in for a discussion, come in and volunteer to work overtime.
4. For the calculation of the work-hours bonus, you must accumulate 100 hours each month to be eligible for the bonus. (Repair hours recorded on work orders only count if approved by a supervisor; these are not regular working hours.)
5. If an employee stands out too much, they will receive special attention, and all of their work duties will be reviewed to determine whether they are reasonable.
6. The company is in the service industry, not the repair industry. The customer comes first in everything; offending a customer means jeopardizing your bonus.
7. The head of the repair department has said: “Deducting wages is illegal, so I will not do it. Deducting bonuses is legal.”
8. Please do not tell your coworkers or supervisors your personal thoughts or complaints, because you may be betrayed and called in for a discussion. You must think positively to survive.
9. Supervisors do not trust employees. They will always verify things; this is a traditional part of the company culture.