☑ Most of the coworkers at the store are easy to get along with, which makes the suffering of going to work considerably more bearable.

☑ The other thing is that the employee benefits were listed in a long row, but only one has ever actually been implemented: unlimited store products during working hours. But honestly, after eating them for three days—or even a week—you won’t want to look at them ever again.

☒ The company’s policies change from one day to the next. Changing them would be one thing, but they are often communicated unclearly, which makes handling matters extremely chaotic. When you can’t find anyone to deal with something or it can’t be resolved, you can only figure it out yourself. Major company notices—such as store closures, and minor ones like salary adjustments or recipe changes—are generally impossible to get no matter how much you chase them. But notices saying that typhoon-day pay won’t be doubled or that payday will be delayed arrive in seconds. ( ◠‿◠ )

☒ The old hands apparently deserve to work themselves to death. If you don’t investigate or ask questions, your salary may even be lower than that of a newly hired full-time employee ♥ Oh, right—in spite of working yourself to death for the entire store, management still won’t give you a reasonable salary or authority. Sometimes you still have to wait for the people above you to respond based on their mood, because you have no authority, right? ☆ And of course, you can forget about expecting a raise, because management has made it very clear that the company doesn’t want to pay you any more ☆

☒ Working in the service industry really means working yourself to death and getting blamed for it. When something goes wrong, the head office people are white-collar workers, so they still get their holidays as usual. Store staff, please wait until the office staff are back at work on a weekday before dealing with it. (ゝ∀･)⌒☆

☒ Store staff are forbidden from using their phones during working hours, but you still have to check and reply to LINE messages, of course (´･∀･｀) By the way, they love sending a whole bunch of messages right during the store’s busiest peak periods and then asking why you didn’t reply.

☒ Late salary payments are normal, and incorrectly calculated salaries are normal too. The company’s HR department must have a cushy job to be able to operate like this, right? Incorrectly calculated pay and over-deducted pay can’t be fixed even after calling and repeatedly chasing them for several months. But if they overpay you, they’ll urgently call you three times a day to tell you to return it as soon as possible. (๑ ^ ₃•๑)

☒ The people sitting in offices only know how to engage in armchair strategizing and come up with a bunch of bizarre campaigns. Every campaign or promotion causes hardship for the frontline store staff. After all, the people dealing with customers and handling on-site baking and shipping aren’t the ones sitting in air-conditioned offices.

☒ Equipment repairs also require repeated reminders. When something breaks, they can drag it out for as little as a week or as long as more than a month. Sure, it’s not the head office employees who have to use the equipment anyway—the store staff just deserve it.

☒ Company staff will whimsically change the order quantities on their own. Seriously, then why do the stores still need to place their own orders? The company might as well send everything out itself. (╬☉д⊙)

☒ They abandon old brands while developing new ones. “The brand has reached the end of its life” is such a laughably bad excuse. Of course it won’t last if you don’t invest in it.

☒ You are forced to take a 30-minute break after four hours of work. Put nicely, this is compliance with the Labor Standards Act; put bluntly, they just don’t want to pay you for your break. When you report understaffing in the group chat, all they do is urge you to rotate through your breaks. Seeing that message when you’re so busy you’re losing your mind really makes you furious.

That’s about it for now. The rest is probably more or less the same as the other comments. It’s a company that makes you rack your brains to list even a few advantages, while its disadvantages could easily fill a thousand-and-one nights of maddening stories. (́◉◞౪◟◉‵)