During the interview, they seemed quite sincere and took the time to fill out the interview questionnaire seriously. However, spending a full three hours on it was quite unbelievable.
The company's product is indeed quite good to use.
The boss manages by bypassing the chain of command, directly asking employees about the shortcomings of mid-level managers, and then questioning both sides in turn. It feels rather awkward, and the turnover rate is extremely high.