Workplace reviews and discussion: 台北富邦商業銀行股份有限公司

None. When interviewing at the Fubon Information Technology Building, it is recommended that you simply listen to what the interviewer says and not take it seriously.

Fubon Bank Personal Finance Information Department ACH System (Interbank Systems Section):

The personal finance ACH system has no system specifications. The documentation was written by former employees several years ago and has not been updated, indicating that system documentation maintenance has not been properly handled. Those considering applying for this position are advised to already have ACH-related know-how and operations and maintenance experience at another bank. Without the relevant know-how, it will be very difficult to immediately handle users’ modification requests and troubleshoot problems after joining. No one in the department understands this system, so there will be no assistance from experienced personnel, including supervisors. The supervisor will only tell you to call internal users and ask them about the business logic of transactions. But think about it: would those users be willing to teach a newcomer in the IT department? Moreover, users may not even fully understand all the business operations themselves. Not being misled would already be fortunate. In addition, the system was written in the outdated VB6, and it will later need to be converted to Java. This means maintaining existing requirements while simultaneously carrying out the conversion to the new system. During interviews, the supervisor will not tell you the truth about these matters, because the section is understaffed and hiring newcomers is difficult. The section supervisor can only dump all the work that no one handles onto new employees, and frequently shouts and throws tantrums at their desk. This old-prince supervisor is apparently exhausted, suffering, and aggrieved, and does not know how to handle the section’s work.

In addition, information staff spend a very high proportion of their time—about 80%—on administrative and miscellaneous tasks. Most working hours are not spent coding. Most system programs are written by outsourced contractors, which means you also have to deal with some arrogant outsourced personnel who are difficult to get to do anything, such as those from “資拓XX.” If you are lucky, the contractor assigned to you will be young, and you will not encounter a 60-year-old outsourced old man, nor have to clean up after him—fortunately, the only thing you do not have to do is push him outside to sunbathe.

When interviewing for an IT position at this company (Neihu Information Technology Building), it is recommended that you ask carefully about the job details and think twice. It is best to know someone who works there; only then will you be able to find out the truth. The interviewing supervisor’s technique for lying is truly first-rate.