1. Snack cabinet
2. Colleagues are easy to get along with
【Salary and Promotion】
1. Starting with the base salary, adjusted year by year; passing an evaluation gets you an extra 1,000
2. If you want to be evaluated, you first have to work hard to get noticed; there is no guarantee you will get the opportunity for an evaluation
3. If you cannot prove your value, you will not pass the evaluation
4. No year-end bonus; the proportion of the three-holiday gift payments is interesting
【Workplace Atmosphere】
1. A high frequency of ineffective meetings with no focus; meetings drive you crazy
2. Some people are very difficult to communicate with when they lose their temper; it is exhausting
3. Public events force everyone to speak, wasting time
4. Inspirational platitudes are one of the meeting topics
5. An emotional-blackmail paradise
【Work Environment】
1. There are many unexpected situations, and urgent matters can easily arise in every position
2. The company likes to hold events at the last minute, while frontline employees are already busy to death
3. The company is in a period of transformation, so it is easy to do work for nothing
【Other】
1. You have to take turns cleaning the environment, taking out the trash, and cleaning the toilets, like a cleaner; the company is extremely insistent on this
2. Some people tend to be dramatic; you do not know what they are performing anymore, and the atmosphere is toxic
3. Some supervisors have particularly unusual logic, so communication requires caution
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To be honest, you can find a better place to gain experience; if you encounter this place, I suggest skipping it.
Oh, by the way, I dreamed that during the interview they might give you only 10 seconds to decide whether to join：）
The office air conditioning is very cool.
There is a snack cabinet.
Most colleagues who are not managers are easy to get along with.
At the company, your salary initially consists only of the basic base pay, with little room for advancement. They say there is an annual performance review, but you cannot necessarily take it every year, and even if you pass, you only get an additional 1,000. They will even say, “That means your annual income increases by 12,000—that’s a lot!”
There is no year-end bonus. After completing one year, you receive a 1,000 gift, which increases by 1,000 each subsequent year.
There is no perfect-attendance bonus. Being one minute late incurs a penalty of 2, with no grace period whatsoever.
The internal performance review is an interview with the owner/manager about your achievements over the past year and how you can prove the new value you can bring to the company. In other words, they want you to do more than your original responsibilities.
The announced performance-review schedule for each employee is only a reference. Sometimes employees are asked to stay until very late to wait for their review. (Those scheduled for the latter half of the day may stay several hours past the end of their workday.)
The owner and managers are all extremely emotional, and they also like to psychologically manipulate employees and make empty promises. They constantly emphasize SOPs, but many internal systems do not exist at all. They may even say things to employees like, “I don’t know what you could do after leaving this place.” = =
The company holds a company-wide meeting every three months, an internal office meeting every month, and another department meeting. There are many ineffective meetings, and the company-wide meetings always take up a lot of time after work. They repeat more or less the same things every time, and employees also have to write in a notebook similar to a communication log, with every employee required to give a presentation in front of everyone.
For major company events, internal employees are required to work on holidays and are not allowed to take time off. Those who take leave and do not attend will also be gossiped about.
Employees are also required to come to work during typhoons. Basically, everyone is only allowed to take a typhoon day off when the department store closes.
Payroll is frequently delayed. When payday falls on a holiday, payment is postponed. On regular weekdays, the owner sometimes transfers only part of the salary first. Since I joined, I have never received my payslip on time during the same month.
After resigning, you can only return to the company to collect your salary in cash, and it is not necessarily available for collection on payday. You have to wait for HR or accounting to notify you. If collection is postponed, they do not proactively notify you; I always had to ask myself.
The owner and managers are quite superstitious about feng shui and fortune-telling. They use numerology to assess employees’ personalities and make preconceived judgments about whether employees are good or bad.
At the internal office, employees also have to take turns being the person on duty, maintaining cleanliness, taking out the trash, cleaning the bathrooms, and helping clean up after events. Sometimes they are also called downstairs to support the retail store as service staff.
The company trip is an overseas trip only for those whose retail-store performance meets the target. The first domestic trip for all employees has just been held (and it will not necessarily take place every year afterward). Employees who have been there for less than a year must also pay a fairly expensive amount, and those who do not participate have to make up the workday.
Unless you are truly passionate about metalworking or jewelry, I really do not recommend this job. Every day you have to deal with a pile of ridiculous problems, and you may even be reprimanded for working too much overtime. The overtime pay also does not comply with the requirements of the Labor Standards Act.
The air conditioning inside the company is very cool
A good choice for training your patience and EQ
You can leave work on time
All the colleagues inside the company are easy to get along with
The salary is pitifully low. Whether you are a supervisor or a newly hired entry-level employee, everyone earns only the minimum wage. There is only one performance review a year, and the boss requires you to prove what value you can bring to the company. Even after passing the review, you get only an extra 1,000 per month. After working there for several years, the salary is still pitifully low.
Customer service staff are under performance pressure: you only receive performance bonuses if you meet the target each month. When I received my first paycheck, I found that the performance bonus had not been included. It was only paid after I asked about it myself. Internal communication is extremely problematic.
For the three major holidays, employees with less than one year of service get 200, while those with at least one year get only 600. There is no year-end bonus; you only receive a New Year’s red envelope, which is just as pitifully small as the bonuses for the three holidays.
Employees with insufficient seniority have to pay part of the cost of company trips. Even though they are domestic trips, they are so expensive that you might as well take leave and travel abroad yourself. If you do not participate, you have to make up the time by working on a holiday or take personal leave. What wonderful employee benefits.
During typhoon days off, employees may still be required to come to work; if you do not come, you are not paid.
Even though we are internal office staff, the company constantly demands compliance with dress and grooming standards. Now it also requires us to wear uniforms every day, with only one day a week when we are allowed to wear black casual clothes.
During the one-hour lunch break, going outside is prohibited. You can only buy food from nearby stores or order delivery.
The company places great emphasis on punctuality: being one minute late results in a 2-dollar deduction, with no grace period whatsoever. Yet meetings often run until the end of the workday, and the company does not pay extra for the time you are kept late.
The supervisors love holding meetings. Every month they hold pointless meetings, and once every three months they hold an all-hands meeting. Before the meeting, you also have to write something like a school communication book, then go onstage one by one to report how you will improve performance. It is practically like being in high school.
The supervisors constantly @All everyone in the group chat without getting to the point, and they especially like sending messages late at night.
The company loves holding all kinds of activities on holidays, then requires internal staff who are not allowed to take leave to come to work and use compensatory time off on weekdays instead.
The company still uses the oldest time clock for clocking in and out, and leave requests are still submitted on paper forms.
Every member of the internal staff is treated like a cleaner, taking out the trash and sweeping the floors and bathrooms. Their actual full-time jobs feel more like side work.
The company’s internal supervisors are extremely busy and juggle multiple roles, so they always take a long time to reply to messages. Ordering products through purchasing requires tremendous patience because you often have to keep chasing them for updates. In the end, they may tell you an item is out of stock and ask you to check whether the customer wants to change it; otherwise, the item may arrive looking completely different from the product originally ordered.
When payday falls on a holiday, salaries are delayed, and employees are not informed in advance. They even require employees who leave the company to receive their final month’s salary in cash only.
The turnover among internal staff is extremely high. The benefit is that the boss draws up promises every day for employees to consume.
If you want to challenge your own limits, you are welcome to come work here. This is a good place to train your patience.
If you really like working with metal crafts, you can indeed handle them almost every day.
There is air conditioning at work, so you do not have to worry about the heat.
You can train your EQ.
During the interview, they directly said that everyone from entry-level employees to managers receives the same base salary, with no salary increases. The rest depends on doubled bonuses. Side jobs are also prohibited,
and even side jobs unrelated to the work are not allowed. However, after joining, you will be so exhausted that you will not have the energy to think about taking a side job anyway.
Regular reviews only focus on matters that upper management wants to see or review; the root causes of problems can never be improved.
There are no bonuses for the three major holidays. The year-end bonus is an extra NT$1,000 after one year, or NT$200 for less than one year.
If you cannot come to work because of factors such as the pandemic or a power outage, you have to take unpaid leave or use your own annual leave.
If you resign after working for less than a year, in principle I could have left after 10 days. I had already gone above and beyond by helping out for a month, but they still kept pressuring me to stay.
They even joked about whether they could tear up my resignation application...... I was anxious and frightened all the way until my last day, and was genuinely afraid that I would not be allowed to leave.
The boss starts yelling at people before even clarifying the situation.
The manager openly said that as long as a colleague had good sales performance, it did not matter if they failed at other tasks. That colleague only focused on sales and completely ignored after-sales service and following up on orders.
When deadlines were approaching, other colleagues kindly helped handle the work (otherwise we would all have been scolded when customers complained), while that colleague acted as if it had nothing to do with them.
The manager could still brazenly claim that they were not playing favorites.
The manager is emotional and likes to use emotional blackmail, while also loving to put on a generous act. Whenever the manager treats us to something, it is compulsory; every time, we have to find a way to decline.
If we refuse too many times, the manager gets upset. Yet we are portrayed as if the manager is always very good to us and treats subordinates to meals. Are we somehow not receiving enough of their benefits?
Hearing this kind of thing only makes you feel the helplessness of punching a cotton ball.
The company's sales-performance allocation system becomes something else entirely when it comes to direct managers. Metalworking instructors have to provide hands-on instruction to the manager's customers and also help boost the manager's sales.
If customers do not buy enough, we are questioned about whether we are really promoting sales. We work ourselves to exhaustion for nothing, while the manager takes all the sales credit in the end.
When the manager's sales are insufficient, they often borrow sales from subordinates. If you do not proactively lend sales to colleagues, they assume you do not need them and will not proactively return the sales to you.
After all my sales were borrowed away, I was still scolded by the boss for not meeting the target.
There is so much work that we often work overtime until midnight and still cannot finish. Naturally, there is no overtime pay, because it is supposedly “you not finishing your own work,” not “the company forcing you to work overtime.”
The metalworking instructor training me is already so busy that she voluntarily works overtime almost every day. The manager and colleagues dump their work on her, and the person most often cutting in line to make her handle things is the manager.
She was even questioned by the manager: “Are you really that busy? What exactly are you busy with?”
You may think that accommodating the company will lead to mutual consideration, but in reality it only makes the company feel that you are easy to bully and will not speak up.
Before you leave, they will delay your salary payment. If you do not ask, the company pretends nothing happened. The reasons for withholding pay vary, and after resigning, I do not know why I could only receive my pay in cash.
There was clearly no issue with bank-transfer fees, yet they still delayed my salary and pretended nothing was wrong. Only after I proactively asked did they say I needed to arrange a time with the manager to collect cash.
They only agreed to make a bank transfer after I brought up taking legal action, and they did not even transfer the full amount, insisting on paying it in installments in cash.
In most customer complaint cases, even when the problem is the customer's fault, the manager takes the customer's side. Frontline employees can only quietly accept it as an EQ training camp.
There are many more trivial matters that cannot be listed one by one. If you feel your EQ is not high enough, or want to see how low the limits of human decency can go, this would be an excellent choice.
Non-managerial colleagues are easy to get along with.
You can learn all the skills required for the position as quickly as possible.
If you apply for a store position, your chances of staying will be much higher than as a goldsmith. In addition to teaching daily handicraft classes, goldsmiths are also responsible for custom-made products, customer repairs, and store sales. When there is a staff shortage, they have to travel to different branches to take over handicraft classes without reimbursement for transportation costs.
There is intense competition for sales performance. Basically, no one cares whether products can be completed on time. When there are classes to schedule, they keep accepting bookings without considering whether the instructor is capable of teaching or whether the schedule is appropriate. Both handicrafts and teaching earn a $50 commission, but on the brand day promotion—buy one, get one free—only half the commission is paid.
They constantly demand specific clothing and makeup. Colleagues who get along well with the supervisor can often violate the rules without consequences. When store colleagues register commissions, they secretly write her name down. Communication is all done through LINE, and they may blame you for not seeing notifications sent in the middle of the night. They are very good at making empty promises; the promised commission evaluations are merely for reference.
Problems with key handovers occur frequently. The boss never wants to make additional spare keys, and whenever something goes wrong, it is always blamed on the employees. Avoid discussing salaries and benefits at the company; as soon as related comments are made, you will be called in for a meeting the next day.
For recent graduates, it is a suitable environment for gaining experience. After leaving, you will be very resilient.
The non-managerial colleagues are really nice and take great care of newcomers; coworkers help one another a lot.
If you happen to meet a metalworker who is willing to teach you some tricks, you can learn other metalworking techniques as well.
You can learn all the skills required for the position at the fastest possible speed. You can train a new employee after one month and be responsible for a counter after three months.
Pay is not provided on time. During the interview, they tell you that the base salary is $22,500, but you must be willing to include 10 full-day shifts in your schedule every month to receive this base salary. If the daily sales exceed $10,000, you can receive a $500 commission. Metalworkers have an easier time earning this: as long as sales exceed $10,000, they get $500. Store staff have it even worse: they must first reach their individual monthly target before they can receive the $500 commissions for the days that exceeded $10,000 that month. If they do not reach the monthly target, all those $500 bonuses—earned through extremely hard work—are forfeited.
The morning shift is 11:00–20:00 (physical stores)
10:30–20:00 (department-store counters)
(The half hour that department-store staff must arrive early to hold the morning meeting is not paid as overtime.)
The evening shift is 14:00–22:00.
During anniversary sales or the Lunar New Year period, department stores may need to extend or start business hours earlier. There is no overtime pay, and wages are not doubled; only an additional $700 is provided for each of the first three days of the New Year.
If you work the morning shift and a customer happens to come in just a few minutes before you are about to finish, while all the other coworkers are also serving customers, you can only go over and assist them. However, the extra time you work to serve this customer is not paid as overtime. The boss says, “You chose to stay; I never told you not to get off work,” so it does not count as overtime.
Regardless of the position you interviewed for, you will have to work on the front line in sales and serve customers.
The boss frequently changes policies from one day to the next, and even more often changes them verbally. Everything is decided by her.
If you want to gain experience, learn how to handle the most miscellaneous tasks in the shortest possible time, and quickly understand the dark side of the workplace, you are welcome to apply to this company. I guarantee that after you leave, any company with normal pay, normal benefits, normal working hours, a normal boss, and normal supervisors will feel completely satisfying—like heaven~~
Non-managerial colleagues help one another a lot.
Metalworkers can receive a share of the teaching fees.
You get to experience the darker side of the workplace after entering the workforce.
The following describes my situation when I worked here as a part-time employee↓
The job duties were very different from what was stated in the application. The minimum wage provisions of the Labor Standards Act were violated. Regarding labor and health insurance, if you did not ask, they would pretend nothing was wrong and show no intention of providing it. There were no bonuses for the three major holidays, and whether you received a year-end banquet depended on the department. From the first to the third day of the Lunar New Year, there was no double pay; regardless of how many hours you worked, the maximum increase was only $700. They said an experienced craftsman would teach and train you, but that never happened at all.
If the department store suddenly decided to extend its business hours, no overtime pay was provided. There were no proper meal or rest breaks. Metalworkers had it even worse: whenever a customer came in, they had to keep providing instruction while also handling storefront sales. If a supervisor was going abroad, employees could even be prohibited from taking leave. The prices of repair accessories also differed between branches, with no standardization.
Although there was an email address, I never received any work-related emails. They then said that I had simply failed to see them. All announcements were posted on LINE; if you did not see them, that was considered your own problem. Pay slips were handwritten on off-the-shelf three-part forms and did not even bear the company seal. Salaries were often calculated incorrectly and not paid on time. All agreements could continually be changed verbally, depending on the boss’s mood.
A meeting was held once a month, but no one knew what it was about. The supervisor excluded employees and treated your opinions as if they did not exist. If they were unhappy, they would even hang up on you and refuse to answer your calls. When you resigned, they pressured you to sign a release form.
Working here will genuinely make you much more patient and tolerant. Once you leave, everyone will be fighting to hire you because you have to do everything.
There are employee meetings and supervisor meetings every month
Colleagues are all very friendly
The promised three-month bonus can only be collected if you are still employed
The supervisor paints an even rounder picture than the moon—just listen and don't take it seriously. The promised commission-based evaluations are merely for reference. If you receive too much in bonuses, they will even say nice things to you to change the way your salary is calculated. Working yourself to death is considered what you should do; not helping means you lack team spirit. Salaries are often undercalculated
Meetings are held every month to regularly review matters.
Most of the time, take the grand promises with a grain of salt—don't take them too seriously.
What is said carries more weight than anything in black and white; after all, any policy can be changed "verbally."
There's no need to talk about whether professionalism is respected; it's basically a relationship of mutual exploitation.
In summary: If you take it seriously, you're the one who loses, hahaha.
There is an all-day meeting once a month, and there is a communication notebook for directly raising issues with the boss—but whether the boss listens is another matter!
The managers there are extremely emotional. They engage in exclusion and loudly scold people, regardless of the situation.
The boss is a woman herself, and emotion outweighs reason. Sometimes she takes action without fully understanding the ins and outs of the situation.
They do not respect professional expertise. Regardless of position, the pay is uniformly around NT$22,000. Claims that the commission will be very high should be taken with a grain of salt.
There are hardly any rules, but there are a great many trivial regulations about makeup, clothing, and shoes.
The interview and the actual job are completely different. Promised pay raises never happen; instead, they send someone to comfort you by saying that your evaluation is coming up soon. What are performance bonuses—can you eat them? Neither my coworkers nor I have ever received any. Even when targets are met, all you get is a dinner.
Everyone is expected to be a jack-of-all-trades, with back-office staff supporting the front of house. I have seen warehouse staff, graphic designers, and even the managers there being pulled away to set up stalls, sell silver jewelry, and staff the counters. They also have to organize all kinds of miscellaneous events to raise awareness!
Graduates, this is a great choice for you. Once you leave, everyone will be fighting to hire you because you will be world-class at enduring hardship.