星展(台灣)商業銀行股份有限公司
Pros

1. The monthly salary is higher than at other banks.

2. More than NT$30,000 in annual benefits.

3. You work an insane amount of overtime, but the overtime pay is quite generous. I’ve seen colleagues work more than 40 hours of overtime a month. If you’re short on money, you can come here to sell your soul.

4. That’s it. There’s an event similar to an outstanding employee awards ceremony, but the winners only receive a certificate printed out on a printer, and the prize is a snack bag left over from the Ghost Festival offerings. What other benefits could you expect?

Cons

1. I heard there is no year-end bonus. I left before Lunar New Year, so I couldn’t verify it. If there is no year-end bonus, then the advantage mentioned above—that the monthly salary is high—just looks like the year-end bonus has been divided into the monthly salary.

2. The company has no application system to speak of. Every application is handled by email, which is incredibly absurd. If you call it electronic approval, there is no electronic signature, so it has no legal effect. There is no form database or common platform. If you need to apply for something, you have to ask a colleague. The procedures are chaotic, and the application method differs each time. Only experienced employees who have submitted an application before know which department to send it to—and even they may not remember. Usually, asking one person leads to three people saying they don’t know. Experienced employees don’t know how to apply, and they don’t know whom to ask either. Extremely problematic.

3. The back-office units in Neihu have an open office with no assigned seats. But think about it: is it really possible to sit by the restroom today and by the window tomorrow? Everyone ends up sitting in fixed seats anyway. Yet because there are no assigned seats, there’s no need for under-desk cabinets, and apparently not even desk phones—four or five people can share one phone. At the end of the day, clear your seat because it doesn’t belong to you. Is the company really that determined to make employees feel no sense of belonging?

4. I never found out whether the company even had a general affairs department before I resigned. I had no idea whom to contact about receiving or sending physical mail. When I saw colleagues buying things online, they arranged delivery directly with the courier and received their own packages themselves. Staffing has been cut to the absolute minimum. If you like online shopping, figure it out yourself. Oh, right—DBS really likes making employees figure things out for themselves. You’ll experience it after you join.

5. The claim that you can leave at 5 p.m. on Fridays is a lie. No one actually leaves on time. Also, the supposed 7.5-hour workday is nonsense. After working so much overtime, how could you possibly work only 7.5 hours? Figure it out yourself.

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