cama cafe_咖碼股份有限公司

Monthly team dinners

The supervisor is emotional, and not only has an aggressive tone but often says hurtful things.

The store manager said that I shouldn't bring my emotions into work. They said work is just work, but I feel that this is something you should say to that supervisor instead, don't you think~

I have also complained about this on Dcard before. After the supervisor found out, they yelled at me in front of everyone at a meeting, saying that everything was my problem, which caused me to often lose sleep and have nightmares afterward.

At the time, though, I felt this was a challenge and wanted to overcome it. For a while afterward, I actually performed quite well; basically, I did everything cautiously and nervously.

But one day later, I really didn't perform very well, and the supervisor became emotional again and kept berating me. They even said that there was no use in studying so much and that no one would want to hire me after I entered society... among other personal attacks.

At first, I stayed silent and let them talk, but in the end I felt so uncomfortable that I replied, “Was it necessary to put someone down like that when speaking?” They then said that they wouldn't care about me anymore, no matter what happened to me afterward. Afterward, the store manager only told me not to bring my feelings into work and not to talk back to the supervisor, which made me feel that they were truly beyond help.

Three people quit right after I started there, and afterward, the people they hired also left one after another. With such a high turnover rate, why don't you think about where the problem lies? You blame the employees for everything—why don't you reflect on whether the problem is with you? Also, they deduct NT$5 for being one minute late, and when employees request a phone-bill subsidy, they complain that employees ask for too much. They don't even enroll employees in national health insurance—seriously, how much more are you going to exploit your employees! The monthly schedule is also unstable. They say it's because of poor performance, but giving someone only one shift a week just makes them even less familiar with the work, doesn't it!

They also love complaining about the head office. Take care of your own store first before complaining about others!

It should only be that the image is packaged very well.

1. Employee training with absolutely no logic

On my first day at work, they only threw me a drink recipe chart and a sugar-level chart, told me to take a look, and then put me behind the bar. No one explained any of the specialized terms in the charts during that time—it was basically throwing me into the deep end.

2. Arrogant senior employees

The senior employee training me probably disliked me. For each drink, they explained the procedure to me only once when there was an order, and then expected me to make it myself. There was absolutely no time to take notes. If I was too slow, I was criticized; if I asked again, I was also scolded. There were even some personal attacks.

(This was what happened on my first day at work.)

Conclusion:

The situation may vary depending on the store location, so I can only blame myself for choosing a terrible store. In addition, I sincerely advise beginners who want to learn about coffee not to choose cama. For one thing, their basic employee training course only begins after you start working. In other words, if you have absolutely no basic knowledge of coffee, there is a good chance you will not attend the training course until a month after starting the job. If you happen to have good coworkers during that time, they may patiently guide you step by step; if you are unlucky, you may be treated like I was and bullied by senior employees. On the other hand, cama primarily targets office workers and takeout customers, so its actual requirements for coffee quality are nowhere near as high as they claim themselves. The only thing they require is speed of service. If you are going to interview there, I suggest treating cama as an ordinary bubble tea shop rather than a coffee shop.

The headquarters is becoming increasingly commercialized, policies change constantly, and turnover is fairly high,

Additionally, the benefits are not very good...